Frequently asked questions

What is complementary medicine?

Complementary medicine is used together with mainstream medical care. When healthcare providers & facilities offer both types of care, it is called integrative medicine. Alternative medicine is used instead of mainstream medical care. (From United States National Library of Medicine)

Is that different from contemporary healthcare?

Contemporary healthcare strives to help provide a state of complete physical, mental & social well-being, as opposed to only treating one of those areas of fatigue.

What does the two-hour Integrative Initial Consultation involve?

The first 2-hour session is an in-depth evaluation, examination & discussion of patient goals; a follow-up 1-hour session provides detailed results & prescription of therapeutic strategies & treatments.

What comes after the evaluation?

Follow-up appointments are 30-60 minute sessions for ongoing medical support & personalized treatments toward goals of care. Teaching caring attention to the movements of body & mind for optimized therapies. Collaboration with patients’ other health care providers is very welcome.

Do you offer or are you influenced by East/West medicine?

Yes, we offer western programs & treatments supported by science-based eastern practices.

What is your return policy?

If you are not 100% satisfied with your purchase, please feel free to e-mail us at lisa@wellfocusedhealth.com. We will honor a store credit or exchange within 14 days of the purchase date. Store credit will honor the cost of the product(s) but will not cover shipping costs. Please ensure your products are properly packaged and in a box to secure a safe and sound return :)

Send Return to:

Well Focused
242 Ferson Ave
Iowa City, IA 52246

Can I Set Up an Appointment to “Meet” on the Phone instead of In-Person?

Yes, we offer thorough health history & treatment programs that are designed & can be implemented & supported through telemedicine.

What is the cancellation policy at Well Focused?

Cancellations must occur through phone notification to Well Focused at least 24 hours in advance. If you miss an appointment without the 24-hour cancellation, you will be billed for the full amount of the scheduled visit & that charge is not reimbursable.

Do you Develop Custom Health and Wellness Plans?

Yes, our treatment plans & follow up are customized to meet individual needs.

Do you Accept Insurance?

We do not accept Insurance at this time. However, flex spending dollars & worker’s compensation may be utilized.

Questions on services or appointments?

Get in touch today.